Watership Down Health has apologised to patients after its website became unavailable following the unexpected closure of its website provider, which has gone into administration.
The practice confirmed the issue on Tuesday 27 October, saying its usual website is no longer accessible while alternative arrangements are being made.
However, the surgery remains open as normal, Monday to Friday, from 8am to 6.30pm, and continues to provide care and services to patients.
Patients who need to contact the practice should call 0333 034 1033 or visit one of its sites.
Those who need to be seen on the day can use the practice’s temporary online triage service, which also provides direct booking for a range of appointments.
The service is available at: https://chat.gptriage.com/triage?practice=J82639
Patients can also watch a guide explaining how to use the GP triage service on YouTube.
Watership Down Health has apologised for the inconvenience and thanked patients for their patience while it works to put alternative arrangements in place.
The practice says further updates will be provided as soon as more information becomes available.